Blue Blog

HOW TO LOSE A CLIENT 101

HOW TO LOSE A CLIENT 101

Blue Door was at a function the other night and overheard a conversation taking place with a small group of people.  They were frustrated about losing a client earlier that day and were repeatedly saying things including: “But, we worked so hard”, “we did everything they asked for”, “what happened?” There are so many blogs and stories about how to keep clients, but we decided in a harsh, blatantly honest way, to remind everyone (including ourselves) how easy it can be to lose them.
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CRISIS COMMUNICATIONS FOR THE HOSPITALITY SECTOR: 7 GOLDEN RULES TO MANAGING A CRISIS

CRISIS COMMUNICATIONS FOR THE HOSPITALITY SECTOR: 7 GOLDEN RULES TO MANAGING A CRISIS

When we first opened Blue Door, we contemplated all of our service offerings and we asked ourselves; What unique service are we going to offer clients in the hospitality space? What will restaurants, bars, and hotels really need from us? What should we charge for these services which will be affordable, yet still allow us to deliver exceptional quality? 
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